Select an Agreement
- LIFETIME SERVICE AGREEMENT
- LIFETIME SERVICE AGREEMENT
- 3-YEAR LIMITED WARRANTY
- LIMITED LIFETIME WARRANTY
- OTHER WARRANTIES
- 1-YEAR LIMITED WARRANTY
- RECONDITIONED LIMITED WARRANTY
- 2003-2004 Purchases
LIFETIME SERVICE AGREEMENT
What is LSA
What is LSA
All eligible RIDGID® Power Tools brand hand held power tools, stationary power tools, pneumatic tools and batteries purchased from The Home Depot and authorized retailers receive the Lifetime Service Agreement with registration. Free Parts. Free Service. For the life of the tool.
How to Register
How to Register
Registering your tools for the Lifetime Service Agreement takes less than 5 minutes. Simply click the button below to begin the step by step process or watch the video to learn more. Make sure to hold onto your receipt after purchase.
All eligible RIDGID® Brand hand held power tools, stationary power tools and pneumatic tools purchased from The Home Depot and authorized retailers receive the Limited Lifetime Service Agreement with registration. Free Parts. Free Service. For Life.
In the United States and Canada, you may obtain the location of the authorized service center nearest you by logging on to the RIDGID® website at www.ridgid.com. When requesting service under the Lifetime Service Agreement, you must present your Lifetime Service Agreement Identification Number and proper personal identification (a valid driver’s license, passport, or military I.D. or a valid Social Security card with photo ID). If a cordless tool kit requires a battery/charger replacement, the tool console, battery and charger purchased together must be present for proper diagnosis and warranty verification.
In Mexico, you may obtain the location of the authorized service center nearest to you by calling customer service at 1‒800‒843‒1111. When requesting service under the Lifetime Service Agreement, you must present your Lifetime Service Agreement Identification Number and proper personal identification (a valid driver’s license, passport, military I.D., or a valid Social Security card with photo I.D.). If a cordless tool kit requires a battery/charger replacement, the tool console, battery and charger purchased together must be present for proper diagnosis and warranty verification.
1-YEAR LIMITED WARRANTY
This warranty is limited to RIDGID® Heated Gear and associated merchandise.
3-YEAR LIMITED WARRANTY
All RIDGID® Brand Hand Held Power Tools, Stationary Power Tools, and Pneumatic Tools are automatically covered under a 3-year Limited Warranty.
LIMITED LIFETIME AGREEMENT
This Limited Warranty applies to RIDGID® concrete and masonry hand tools and RIDGID® tile hand tools defined as follows (“RIDGID® PRODUCT”): Trowels, Bucket Scoops, Floats, Groovers, Edgers, Lippage Systems, Spacers, Scrapers, Nippers, Hole Saws, Tile Files, Grout Saw Blades, Scoring Knives, Miter Trim Cutters and Replacement Blades, Knee Pads, Grout and Tile Brushes, Gauges, Mallets, Suction Cups, and Tapes.
(b) reviewing and completing the Warranty Claim Form;
(c) shipping the product along with the completed Warranty Claim Form, at owners cost, Freight prepaid and Insurance required, to:
Attention: RIDGID Products Service Department
1428 Pearman Dairy Road
Anderson, SC 29625
EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ONE WORLD, DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES WITH RESPECT TO THE PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ONE WORLD, ALSO LIMITS THE DURATION OF ANY IMPLIED WARRANTIES TO THE DURATION OF THIS LIMITED WARRANTY.
IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, IN NO EVENT WILLONE WORLD BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST PROFITS, ARISING FROM OR RELATING TO THIS LIMITED WARRANTY OR THE PRODUCT, AND ONE WORLD TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THIS LIMITED WARRANTY OR THE PRODUCT WILL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCT BY THE ORIGINAL PURCHASER.
Some states and/or non-US jurisdictions do not allow limitations on how long an implied warranty lasts or exclusions/limitations on incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or from jurisdiction to jurisdiction. The disclaimers, exclusions, and limitations of liability under this limited warranty will not apply to the extent prohibited by applicable law.
RECONDITIONED LIMITED WARRANTY
Reconditioned tools automatically receive a 1 Year Limited Warranty from the date of purchase. Valid receipt from an authorized retailer is required.
2003-2004 PURCHASES
The following applies to all RIDGID Brand Handheld Power Tools, Stationary Power Tools and Pneumatic Power Tools purchased between Sept. 1 2003 – Jan. 31, 2004 from an authorized retailer.