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  • LIFETIME SERVICE AGREEMENT
  • LIFETIME SERVICE AGREEMENT
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  • LIMITED LIFETIME WARRANTY
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    • 1-YEAR LIMITED WARRANTY
    • RECONDITIONED LIMITED WARRANTY
    • 2003-2004 Purchases

Logo: Lifetime Service AgreementLIFETIME SERVICE AGREEMENT

How to Register

How to Register

Registering your tools for the Lifetime Service Agreement takes less than 5 minutes. Simply click the button below to begin the step by step process or watch the video to learn more. Make sure to hold onto your receipt after purchase.

What is the Lifetime Service Agreement?

What is the Lifetime Service Agreement?

We don't offer our Lifetime Service Agreement because we think our tools will fail, but because we think they shouldn't.

Our Lifetime Service Agreement means that any registered power tool or battery that fails with regular use, will be repaired or replaced, for free. We've got you covered. It's as easy as that.

Service Direct Program

Service Direct Program

RIDGID’s Lifetime Service Agreement makes repairing or replacing your eligible tools simple with the Service Direct Program. Simply ship your tools using the provided fedex shipping label, and our factory trained technicians will return your tool(s) or batteries back to you in as little as 14 days – no service center required.

The Value of Lifetime Service Agreement

The Value of Lifetime Service Agreement

At RIDGID, we made our Lifetime Service Agreement for one simple reason, so you can trust your RIDGID Power Tools. We never want our tools to let you down and that’s what sets us apart. Our tools, are our work and much like you, we take our work very seriously. That’s the LSA difference.

Why RIDGID?

Why RIDGID?

"RIDGID clearly wants to stand behind their tools, and I want to stand with them."

With our Lifetime Service Agreement, you can guarantee your tools will have the coverage they need. But don't take our word for it, we talked to real people who use cordless power tools every day. Here's what they have to say about it.

All eligible RIDGID® Brand hand held power tools, stationary power tools and pneumatic tools purchased from The Home Depot and authorized retailers receive the Limited Lifetime Service Agreement with registration. Free Parts. Free Service. For Life.

Conditions of the RIDGID® Brand Lifetime Service Agreement
Customers have 90 days from date of purchase to register tools for LSA. Once all conditions of the registration process are fulfilled, the tool’s service coverage lasts the lifetime of the original purchaser.
What is Covered?
LSA covers all defects and many wear parts in properly maintained tools.
What is Not Covered?
The Lifetime Service Agreement only covers wear and tear or failure of the tool arising under normal usage and proper maintenance. It does not cover any malfunction, failure or defect resulting from misuse, abuse, neglect, alteration, modification or repair by anyone other than an authorized service center for RIDGID® brand hand held, pneumatic and stationary power tools.
How to Obtain Service
The Lifetime Service Agreement (if accepted), commences after the expiration of the standard RIDGID® 3-Year Limited Warranty. To obtain service for this RIDGID® tool on either the 3-year limited warranty, the Lifetime Service Agreement, or the recon limited warranty, you must bring the equipment, to an authorized RIDGID® service center.
Replacements
If a serialized piece of equipment with LSA status is ever replaced, the customer has 90 days to text or call 1‒866‒539‒1710, or visit https://register.ridgidpower.com/replacement, and re-register that piece of equipment. Proof of replacement required. Pieces of eligible equipment that are not re-registered within 90 days of replacement are not covered by the Lifetime Service Agreement.
Service Communications
All Lifetime Service Agreement communications should be directed to One World Technologies, Inc., attn: RIDGID® Service Dept.:LSA or call (toll-free) 1‒866‒539‒1710.
Additional Limitations
This Lifetime Service Agreement is not a warranty; it does not alter or limit the 3-Year Limited Service Warranty provided with your product, and it is not intended to create any implied warranties or rights of any kind including any warranties of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
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